Joliet Eye Boutique Reviews

I was referred to Eye Boutique about 4 yrs ago by a friend & I highly recommend them to everyone. Dr. Patel has been my eye doctor since my 1st visit. She’s kind & VERY knowledgeable. She’s great at explaining everything to me & answering all my questions. I like her so much that I’m now bringing my 6yr old to Dr. Patel for exams. The office is always very clean & even during Covid I feel safe there. The office staff is great, too. I can honestly say that I’ve never had a bad experience or met a staff member who wasn’t friendly & helpful. Joanne & the rest of the staff really go above & beyond to make their customers happy. I was quite shocked to read the few negative reviews on here. I highly recommend Eye Boutique & I couldn’t “SEE”👓👁 myself going anywhere else!😂🤓

I had great experience when my sunglasses which were broke and they were able to help. The young lady which I forgot her name was very helpful. I will be definitely come back for any glasses services here.

Went in to see if I could get two pairs of glasses repaired since my little one had gotten a hold of them. Not only were they able to repair both pairs but they were able to do it on the spot. Very polite and helpful. I would highly recommend.

I was well greeted and informed about the types of glasses that would benefit me the best. Cristina made it an easier process since she also speaks Spanish.

Love this place! The staff is very helpful and knowledgeable. Wide variety of frames and sunglasses. Reason why I had such a hard time picking out frames, but thanks to Cristina was able to find just the right ones for my face. I love my new glasses! I will be returning again and would highly recommend!

from initial call, to office visit great energy & staff. Efficient & explained everything...along w/answering all questions. My new eye doctor office~~

I’ve been a patient at the eye boutique over 10 years Dr Patel will give you the best eye exam possible there different selections of eye wear is awesome and Jennifer, Christina and all the staff are excellent professionals, when it comes to taking care of your eyes this place is top notch!

I had the best experience they fixed my prada glasses and they did good job thank you I recommend to anyone

I called my office after my right handle came off my only pair of glasses, they were close until Wednesday, I went to Walmart vision and the two women stated,I needed to leave my glasses,and they would call when they could get to them,I explained this was my only pair and I needed them to drive,they said sorry. I went to eye boutique with my mask on,with a brief explanation, she explained their policy on repairs,and ask me to wait in the car,within a few minutes she brought my glasses to me with handle repaired, she stated no charge. This business has restored my faith in good customers service and good business sense. Satisfied none customer but will be a customer soon. Doris Carson

I called my office after my right handle came off my only pair of glasses, they were close until Wednesday, I went to Walmart vision and the two women stated,I needed to leave my glasses,and they would call when they could get to them,I explained this was my only pair and I needed them to drive,they said sorry. I went to eye boutique with my mask on,with a brief explanation, she explained their policy on repairs,and ask me to wait in the car,within a few minutes she brought my glasses to me with handle repaired, she stated no charge. This business has restored my faith in good customers service and good business sense. Satisfied none customer but will be a customer soon. Doris Carson

Felt very safe and everything was very organized during this covid shutdown. Linda was great on assisting with helping me find glasses and kept everything clean and got me in and out. Docror gave me good suggestions and was informative about taking care of my eyes.

Felt very safe and everything was very organized during this covid shutdown. Linda was great on assisting with helping me find glasses and kept everything clean and got me in and out. Docror gave me good suggestions and was informative about taking care of my eyes.

Its doesn't come easier to find glasses. You can see their selection on line gives you a great idea before you come in and then you have to deal with a great staff. You won't find better service anywhere.

Its doesn't come easier to find glasses. You can see their selection on line gives you a great idea before you come in and then you have to deal with a great staff. You won't find better service anywhere.

Everyone was very professional and courteous. I would definitely recommend them for your vision needs.

I honestly had the very best experience. As soon as you walk in you are warmly greeted at the door. From setting up my appointment , going into the office for my appointment and working with Linda to find my perfect pair of glasses was such an easy process. With everything going on with Covid their safety precautions was extremely thorough. I highly highly recommend this place to find your perfect pair of glasses. The service was A+ , the selection is huge and the customer service was excellent.

I honestly had the very best experience. As soon as you walk in you are warmly greeted at the door. From setting up my appointment , going into the office for my appointment and working with Linda to find my perfect pair of glasses was such an easy process. With everything going on with Covid their safety precautions was extremely thorough. I highly highly recommend this place to find your perfect pair of glasses. The service was A+ , the selection is huge and the customer service was excellent.

Linda S. was fantastic she took the time to really help me look for glasses and sunglasses. She also looked at my insurance to discuss discounts and rates. I felt at ease when dealing with her. The rest of the team was friendly as well. I just scheduled appointments for my kids too.

After searching multiple stores for an eyeglass repair kit, I decided to call Eye Boutique to see if they sold any. I was told they would attempt to repair my glasses for me at no charge, even when I didnt purchase my glasses through them . I went in and was welcomed with smiles and friendly attitudes. They were able to fix them in just a few minutes and even cleaned the lenses for me. I will definitely be back when it's time to get my prescription checked to get new glasses.

I’ve been going to eye boutique for a few years now. There is always a great selection of frames available and Linda's customer service skills are phenomenal! She definitely goes above & beyond to ensure my satisfaction! When people comment how nice my glasses are, I definitely plug eye boutique!!

Best eyewear boutique ever!. Linda was very helpful and patient with me trying to find the perfect frames. Also the Doctor was helpful with finding a new brand of contacts that would work best for me. Definitely my 1 hour commute to this store is well worth every minute.

This location made one stop shopping for eyewear a breeze. They were fast, the doctor was helpful with finding a new brand of contacts that would work well for me. Gina was excellent help in the front with the ordering process. I will be going back when it’s time to pick out new frames!

Always a great experience. Linda has always taken care of any issues and provides us with details during every visit. Not only does she is provide great service she makes it an effort to engage with my son and make sure he is comfortable with his new frames.

Great place! Everyone was super friendly and didn’t waste my time on what I needed and what needed to be done. Dr. Bernardi was very efficient in working with me to figure out the prescription I needed. He was friendly and made me feel comfortable throughout the entire process. Linda S. Was incredibly helpful with getting my paperwork and insurance through to efficiently process my shipments. I got my glasses just in time for college. 10/10 would come again!